Terms and Conditions

Welcome to Not Just Salt BV ("Company," "we," "us," or "our"). By accessing or using our Website (www.itsnotjustsalt.com) or purchasing our products, you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree, please refrain from using our services or purchasing our products.

1. General Information

1.1. These Terms govern your use of our Website and your purchase of products directly from us.

1.2. Not Just Salt BV is a company registered in Belgium, with its principal office at Prins Boudewijnlaan 91, 2610 Antwerpen.

1.3. Our products are intended for direct-to-consumer (D2C) sales and personal use only. Resale of our products without prior written permission is strictly prohibited.

2. Eligibility

You agree to provide accurate, current, and complete information during any purchase or account registration process.

3. Orders and Payment

3.1. Placing Orders:

All orders are subject to acceptance by us. We reserve the right to cancel or refuse any order at our discretion.

3.2. Pricing and Payment:

  • Prices are listed on our Website and are subject to change without notice.

  • Payment must be made in full at the time of purchase via the payment methods we provide.

  • Prices include applicable taxes unless stated otherwise. Additional shipping fees, if applicable, will be displayed at checkout.

3.3. Order Confirmation:

You will receive an order confirmation via email once your purchase is complete. This email confirms our acceptance of your order.

3.4. Subscription Services:

If you opt for subscription-based purchases, you agree to recurring charges as specified. You may cancel or modify your subscription through your account settings, subject to any cancellation terms outlined.

4. Shipping and Delivery

4.1. Shipping Policy:

  • We ship to everywhere unless stated otherwise.

  • Estimated delivery times are provided at checkout but may vary due to factors outside our control.

4.2. Delivery Issues:

  • If your order is delayed or lost, please contact us at support@notjustsalt.com.

  • We are not responsible for delivery failures due to incorrect shipping information provided by you.

4.3. Risk of Loss:

Risk of loss passes to you upon delivery of the products to the shipping address provided.

5. Returns and Refunds

5.1. Return Policy:

  • Returns are accepted within 14 of delivery, provided the product is unopened, unused, and in its original packaging.

  • To initiate a return, contact us at support@notjustsalt.com.

5.2. Refunds:

  • Refunds will be issued to the original payment method within 7 days of receiving the returned product.

  • Shipping fees are non-refundable unless the return is due to an error on our part.

6. Use of the Website

You agree not to misuse our Website, including but not limited to introducing viruses, hacking, or attempting unauthorized access to our systems.

7. Product Information and Disclaimer

7.1. Product Use:

  • Our electrolyte drink mixes are intended for personal use only and not as a substitute for medical advice.

  • Consult your healthcare provider before using our products if you are pregnant, nursing, or have any medical conditions.

7.2. Product Representations:

We strive to provide accurate product descriptions but cannot guarantee that all information is free from errors.

7.3. Allergy Warning:

Please read ingredient labels carefully. Not Just Salt BV is not responsible for allergic reactions or adverse effects.

8. Intellectual Property

8.1. All content on the Website, including text, graphics, logos, and product images, is owned by or licensed to Not Just Salt BV and protected under applicable laws.

8.2. You may not reproduce, distribute, or create derivative works from any content on our Website without prior written consent.

9. Limitation of Liability

9.1. To the fullest extent permitted by law, Not Just Salt BV is not liable for any indirect, incidental, or consequential damages arising from your use of our Website or products.

9.2. Our total liability for any claims related to your purchase shall not exceed the amount paid for the product.

10. Indemnification

You agree to indemnify and hold Not Just Salt BV harmless from any claims, liabilities, damages, or expenses arising from your use of our Website or breach of these Terms.

11. Governing Law and Dispute Resolution

11.1. These Terms are governed by the laws of the Judiciary of Belgium, without regard to its conflict of law principles.

11.2. Dispute Resolution:

  • Any disputes arising from these Terms or your purchase shall be resolved through arbitration/mediation/courts as applicable in the Judiciary of Belgium.

12. Changes to Terms

12.1. We reserve the right to update these Terms at any time. Changes will be posted on our Website with the updated effective date.

12.2. Continued use of our Website or purchases after changes constitute acceptance of the revised Terms.

Thank you for choosing Not Just Salt BV. We appreciate your trust in our products and services.